Frequently Asked Questions

Answers about repairs, ring resizing, selling gold and visiting the store. Still unsure? Call (215) 969-6666.

About BEL Jewelers

Do you buy gold and diamonds in Philadelphia?

Yes. We buy gold, diamonds and estate jewelry in any condition. Every piece is examined by an experienced jeweler and you get a free, no-obligation evaluation on the spot.

Can you design a custom engagement ring?

Yes. We begin with a design consultation, then use 3D CAD and manufacture your ring in-house.

Do you replace watch batteries?

Yes. We offer battery replacement, band sizing, crown repair and crystal replacement. Batteries are often done same-day or next-day, and some watch services are sent out to expert watchmakers.

Where are you located?

13023 Bustleton Ave, Suite 1 in Somerton, Northeast Philadelphia, serving Huntingdon Valley, Feasterville and Bucks County.

Jewelry Repair

How long do repairs typically take?

Most repairs are completed within 2 to 5 business days. Simpler jobs like watch battery replacements or clasp repairs are often done same-day or next-day. For more complex work like stone setting or ring soldering, we'll give you a realistic timeframe when you come in. We never rush work that deserves care.

Do you work on platinum and white gold?

Yes. We work on all common jewelry metals including yellow gold (10K, 14K, 18K), white gold, rose gold, platinum, and sterling silver. If you're not sure what metal your piece is, bring it in and we'll identify it for you at no charge.

Do you repair costume or fashion jewelry?

We focus primarily on fine jewelry repairs. For very low-value or heavily plated fashion pieces, the cost of repair sometimes exceeds the value of the item. We'll always be upfront with you about that so you can make the right call. Bring it in and we'll take a look.

Do I need an appointment?

No appointment is needed for estimates. Just stop in during business hours and we'll take a look right away. If you'd prefer to schedule a specific time, you can use our booking form or give us a call at (215) 969-6666.

How much does jewelry repair cost?

Repair prices vary depending on the type of work, the metal, and the complexity. A simple repair starts around $25, while more complex repairs can range between $50 - $60. We give you an exact quote before any work is done, so there are never any surprises at pickup.

What if I'm not sure what's wrong with my piece?

That's totally fine. Bring it in and we'll inspect it under magnification and tell you exactly what we see. Many customers come in thinking one thing needs to be fixed and we catch additional issues they weren't aware of. Better to know upfront than to have something break later.

Ring Resizing

How long does ring resizing take?

Most ring resizing jobs at BEL Jewelers are completed in 3–5 business days. More complex resizing, such as eternity bands, rings with stones along the shank, or significant size changes, may take 5–7 business days. We'll give you an accurate timeline when you bring the ring in.

How much does ring resizing cost in Philadelphia?

Ring resizing cost depends on the metal type, the amount of size change, and the ring's complexity. Simple gold ring resizing typically starts around $40–$75. Platinum resizing costs more due to the material. We offer a free in-store estimate so you know the exact cost before we begin, with no surprises.

Can you resize any ring?

Most rings can be resized, but some present challenges. Eternity bands and tension-set rings (which have stones all the way around) often cannot be cut, so we use sizing beads or inserts instead. Tungsten and titanium rings generally cannot be resized. We'll be upfront if your ring falls into that category.

Will resizing damage my ring?

When done by a skilled jeweler, ring resizing does not damage your ring. At BEL Jewelers, our master jeweler inspects every ring before and after resizing, checking stone settings and finishing the metal seamlessly. We polish every ring to ensure it looks as good as new.

How many sizes can you resize a ring?

We typically resize rings up to 2–3 sizes in either direction without compromising the ring's integrity. Larger adjustments are possible but may require additional work to maintain the ring's proportions. We'll evaluate your specific ring and advise the best approach.

Do you resize rings while I wait?

Most resizing requires the ring to stay with us for a few days. However, we do accept walk-in consultations and estimates while you wait, with no appointment needed. Call ahead to check current turnaround times.

Selling Gold

How do you determine what my gold is worth?

We test the purity of your gold and weigh it precisely, then apply today's live spot price, all in front of you, step by step. No mystery numbers.

Do I need an appointment, or can I walk in?

Walk-ins are always welcome during store hours (Mon–Fri 10am–5:30pm, Sat 11am–4pm). Booking ahead isn't required, but it helps us set aside dedicated, private time for you.

What if I don't know the karat of my gold?

No problem. That's what we're here for. We test every piece ourselves. You don't need to know anything before you come in.

Am I obligated to sell if I come in?

Absolutely not. The appraisal is 100% free with zero obligation. You can walk out with your gold at any time, before, during, or after we make an offer.

What do I need to bring with me?

Just your gold and a valid government-issued ID (required by law). If you happen to have any lab reports or diamond certificates, that would be helpful.

How much will I get for my gold?

It depends on weight, purity, and the current spot price, all visible on this page. The best way to find out is to come in. It's free and there's no commitment.

Still have a question? Come see us.

13023 Bustleton Ave, Suite 1
Philadelphia, PA 19116
(215) 969-6666 · text (215) 869-1259
beljewelers@gmail.com
Mon – Fri
10:00 am – 5:30 pm
Saturday
11:00 am – 4:00 pm
Sunday
Closed

Book a Visit

No appointment is needed for estimates. Pick a time if you would rather have dedicated attention.

Prefer to call? (215) 969-6666